Andy Cope BSc (Hons), MSc, MCIEH, CEnvH, NDip - Housing Standards Consultant

CONTACT – Andy Cope

Call : 07724649463

Email : andycopehousingconsultant@gmail.com

Masami Ltd – Privacy Policy – 17th February 2022

Our contact details

Name: Andrew Cope

Address: 58 Asker Lane, Matlock, DE4 5LA

Phone Number: 07724649463

E-mail: andycopehousingconsultant@gmail.com

The type of personal information we collect

We currently collect and process the following information:

  • Your Name, Address, Telephone Number and Email.
  • The Address of any property to be inspected.
  • The Name, Address, Telephone Number and Email of any person(s) required for access to, or required as part of, the inspection of any property inspected.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To provide you with a report or advice you have requested.
  • To facilitate the inspection of a property you have requested.

We also receive personal information indirectly, from the following sources in the following scenarios:

  • We may look up publicly available information from Local Authority and Government Websites, including ‘eplanning’, ‘Building Control’ and Energy Performance Data (such as EPC’s), to facilitate our work and provide you with the best property report product.

We use the information that you have given us in order to :

  • Contact you to provide you with your requested property report.
  • Give you important relevant updates affecting your requested property report.

We will not share this information with anyone else unless specifically instructed by you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting:

Name: Andrew Cope

Address: 58 Asker Lane, Matlock, DE4 5LA

Phone Number: 07724649463

E-mail: andycopehousingconsultant@gmail.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored on an external computer hard drive, which is not networked, nor accessible to anyone other than Masami Ltd.

We keep your personal information for 5 years. We will then dispose your information by deleting all relevant computer records. No hard copy data is retained.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at :

Name: Andrew Cope

Address: 58 Asker Lane, Matlock, DE4 5LA

Phone Number: 07724649463

E-mail: andycopehousingconsultant@gmail.com

if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at :

Name: Andrew Cope

Address: 58 Asker Lane, Matlock, DE4 5LA

Phone Number: 07724649463

E-mail: andycopehousingconsultant@gmail.com

if you wish to make a request.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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